Shipping Information – Jandi Gear

Shipping Information

Once your order is confirmed, you will get an order confirmation from us via email. This will give you a chance to check if your order is correct. We will process you order within 48 hours, after which you will receive another email for shipping confirmation. We do provide a tracking number for each order.

Shipping to USA, Canada:
Order Processing: 24 to 48 hours
Estimated Delivery time: 2-4 Weeks

Shipping to Worldwide:
Order Processing: 24 to 48 hours
Estimated Delivery time: 2-6 Weeks

TRACKING YOUR ORDER

Each order will have its tracking number. You can use the link below to track your parcel:

http://global.cainiao.com/


Important Notes:

  • Please ensure that your shipping address is correct by providing the following details: 

     

    • Name:
      P.O. Box:
      Apt/Suite/Unit:
      Street Address:
      City:
      State/Region:
      Postal/Zip Code:
      Country:
      Mobile:
    • If any information is missing, we need to contact you to get the details, which may affect the delay of the shipment.
    • We do not ship to military addresses such as those with APO/PSC/APO/FPO/DPO addresses.
  • Multiple items may be shipped separately for faster shipping. We'll make sure to provide you with a tracking number for all of your items.
  • We will not be held responsible for delays due to your country customs inspection.
  • Circumstances such as delayed logistics, inspection, congestion, weather condition, unforeseen events (floods/typhoons, earthquake), holidays, and customs clearance may affect the shipment.  
  • Customers are responsible for any import taxes, duties and related customs fees.
  • It's our goal to deliver at your front door but there are instances when the parcel needs to be picked up at your local post office.
  • Your order is fully insured. Any lost parcel will be reshipped to you, free of charge.